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You installed our total home generator system October of 2011. Your installation process was professional as well as friendly. Being new to having a Generac generator run our home when power fails I have had to contact Mr. and Mrs. Burch serveral times with questions of one thing or another. They took the time to explain the operationas I had questions about and did not make me feel as if I was a bother to them. They are still answering questions for me with a pleasent attitude. My husband and I would recommend "Gulf Coast Generators" owned and operated by Kent and Mary Burch to anyone interested in having their home protected during a power failure. H & J Moore Beaumont, Texas Moore / Beaumont, Texas